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Adding external contributors

Jive enables you to add external contributors either by inviting them to a group in your community or by adding them directly into the LDAP directory. External contributors can either be invited by group members or you can use the Admin Console to add them into the LDAP directory.

Note: While external contributors can use groups much the same way standard community users can, with certain restrictions, they can never become group owners. For more information, see What can external contributors see?.

For more information about working with a community as an external contributor, see Contributing to community as external user.

For more information on inviting users, see Inviting external contributorsInviting external contributors in the User Guide. For more information on adding users to the LDAP directory, see Mapping users from a directory server.

Enabling external groups

Group owners can make private and secret groups accessible to outside contributors if this feature is enabled in your community.

Fastpath

Admin Console > System > Settings > Externally Accessible Groups

In an externally accessible group, group members (both external contributors and standard community users) can invite external contributors to these groups. By default, externally accessible groups are enabled.

When this feature is disabled after being enabled for a period, all content created by external contributors continues to exist, and external contributors remain visible in the community, but they are no longer able to log in.

Note: For more information about using SSO with external groups enabled, see Mixed-mode authentication.

Permissions for external groups

To give users permission to create an externally accessible group:

  1. In the Admin Console, go to Admin Console > Permissions > Social Group Permissions.
  2. Assign specific users or user groups the permission to create externally accessible groups. Users with these permissions can see the option to enable external access under the Advanced options when creating or editing a group in the user interface. For step-by-step instructions on creating a group with external access, see Creating externally accessible groups in the User Guide.