Installation of Social Group Sync Add-on

The Social Group Sync Add-on requires the Jive instance configuration and then the add-on installation and configuration. The add-on also uses user groups to limit access.

Fastpath

Admin Console > Permissions > User Groups

Fastpath

Advanced Admin Console > People > Management > Create User Group

Fastpath

User interface: Your avatar > Add-ons

A user must have at least Manage System permissions to install add-ons.

Attention

This add-on requires connectivity to Jive Cloud Shared Services.

• Prerequisites for installing Social Group Sync Add-on Jive must be configured before the Social Group Sync Add-on is installed. These configurations are performed by Support.

Open a support ticket with the Support team to install this add-on. The Social Group Sync Add-on is installed from the Add-ons page.

Make sure that the Jive instance is configured, as described in the prerequisites mentioned above, before proceeding with the add-on installation.

Related

• Social Group Sync add-on
• Installing add-ons in the Cloud Community Manager Help

Installing from a package

To install the Social Group Sync Add-on from a zipped package and sign it:

1. Download the latest version of the Social Group Sync Add-on.

2. In the user interface, click on your avatar in the upper-right corner, and then select Add-ons.

3. On the Add-ons tab, select All Add-ons on the right, and then click Ctrl+Upload Package (Windows) or CMD+Upload Package (MAC) to upload the package that can be signed.

   

4. Paste the add-on UUID into the sign package field.

5. Click Sign.

   This will return a signature.

6. Open the unzipped add-on folder. Open the definition.json file and paste the signature string at the following line:

   "jiveServiceSignature": "<<< replace me >>>"

7. Save the definition.json file.

8. Compress all the files contained in this folder and name the archive.

9. Go back to the Jive Add-ons page.

10. On the Add-ons tab, select All Add-ons on the right, and click Upload Package.

11. On the Upload Package page, choose the newly compressed package file and click Install Now.

12. Select whether the add-on should be visible to all users:

    • Clicking Install now makes it immediately available for all community users.
    • Clicking Preview makes it available only to you. After verifying the setup, you will need to make the add-on available to other community users.

13. To verify that the add-on is installed, go to the Add-ons tab, select All Add-ons > Installed, and find the add-on in the list.

The Social Group Sync Add-on is now installed. You need to configure the add-on, as described in Configuring Social Group Sync Add-on.