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Scheduling a restart

If you need a restart for an update to take effect, you can plan a restart within the next 24 hours or perform an immediate restart if required.

Fastpath

Jive Cloud Admin > Restart Your Site

To schedule a site restart:​

  1. Log into Jive Cloud Admin.

  2. If you have more than one site, select the installation you want to update from the Choose an Installation menu.

  3. Click Restart your site to open the configuration page.

  4. In Email contact, enter the email address for notifications when the site restart has been completed successfully.

    By default, the notification is sent to the email of the current user.

  5. If you want to use a rolling restart without downtime, under Rolling restart, select the Do rolling restart check box.

  6. Under Restart schedule, select Restart at and specify the start time in the Pacific Time Zone.

  7. In Note (required), write a note that describes why the site restarted.

    This note is used for reference in your Recent Activity log.

  8. Click Continue.

The restart will start at the specified time. You can track Recent Activity to verify that the restart succeeds. For more information, see Tracking recent activity.

To restart a site immediately:​

  1. Log into Jive Cloud Admin.

  2. If you have more than one site, select the installation you want to update from the Choose an Installation menu.

  3. Click Restart your site to open the configuration page.

  4. In Email contact, enter the email address for notifications when the site restart has been completed successfully.

    By default, the notification is sent to the email of the current user.

  5. If you want to use a rolling restart without downtime, under Rolling restart, select the Do rolling restart check box.

  6. Under Restart schedule, select Restart immediately.

  7. In Note (required), write a note that describes why the site restarted.

    This note is used for reference in your Recent Activity log.

  8. Click Continue.

The instance is restarted immediately. You can track Recent Activity to verify that the restart succeeds. For more information, see Tracking recent activity.

Related

Restarting sites