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Awarding badges to people

You can award other community members badges to recognize their contributions, and even give them some of your status points. Badges not only serve to acknowledge member contributions but also appear on the Rewards page, and the community member receives a notification that explains why they were awarded.

If your community manager has enabled Jive Rewards, you can celebrate and thank other community members by awarding them badges, along with optional status points you've earned yourself.

Awarding Badges via User Profile

To hand out a badge and optional points from the user profile:

  1. Tap on the person's avatar to view their profile.

  2. Under the Recent Badges section, tap Give a Badge.

  3. From the list of badges that appear, tap to select the badge you wish to award to the person.

  4. In the Optional message, type a brief thank-you message, or explain the reason for awarding the badge (e.g., "Thanks for answering so many customer questions!").

  5. (Optional) If you wish to award points along with the badge, use the points slider to set the number of points to award.

    Note: The chosen points will be removed from your community total and added to theirs. Point levels will affect leaderboards but won't affect any missions that have already been earned.

  6. Tap Give Badge.

Awarding Badges via Content Editor

To hand out a badge and optional points from the content editor:

  1. When creating a new content item, type @ and tap Give a badge.
  2. From the list of badges that appear, tap to select the badge you wish to award to the person.
  3. Save and publish the content item.

Alternative Ways to Award Badges

You can also award badges from the main navigation menu:

  1. Click Rewards in the navigation menu where you can see the available badges on the Badges tab.
  2. Alternatively, you can go to the user profile and select Give badge from the Actions menu.
  3. Or @mention them in a content item or comment and select Give a Badge in the context menu.