Managing levels
A status level is a permanent element of a person’s community presence that is achieved through earning points. As people gain points from activity around the community, they move to a higher level. Here you can find information on managing levels for your community.
In addition to managing points for reaching levels, you can add images for each level reached.
Rewards Console > Levels
Image sizes for levels
The image size should be 100 x 100 pixels; the recommended format is JPEG, but you can use other image types.
Points between levels
The out of the box levels require a larger number of points to get to each additional next level: this is how most communities structure levels. For example, it only takes 200 points to get from level 1 to level 2, but it takes 9000 points to get from level 8 to level 9. This makes leveling up easy and motivating for new users, and appropriately challenging for power users.
Jive Rewards includes a standard set of levels that motivates community users and provides meaningful information about their engagement level based on typical community usage. You can review and configure the levels in your community on the Levels page in the Rewards console. Points in each level are based on the events defined in the Events tab.
Level names
Out of the box, point levels are simply numbered. However, you may want to name your levels to reflect your community's culture. You can also change the names periodically to introduce a new theme. Levels typically reflect some known value hierarchy like size, fame, or achievement, so progress is meaningful to users just by looking at the names. For example, you could name your levels after fish (from minnows to Great White Sharks), Olympic record holders, or even the elements in the Periodic Table.
Where levels are configured?
Levels are configured and active out of the box. You can modify the level thresholds in the Rewards console.
Where do users see levels?
In the user interface, each user's points total and level are shown at the top of the profile page and on the hover card. Users are alerted in Latest Acclaim in the Inbox when they reach a new level, and other users can see this information in the activity streams.