Skip to main content

Missions

Missions define the sets of activities you want users to complete in the community and the associated rewards.

A mission contains the following elements, each of which has its own tab:

  • The Who tab defines any prerequisites to completing a mission. These could be previous missions completed or point levels.
  • The Rules tab defines the actions you want the user to complete. A mission could contain a single rule or more than one; users may be required to complete all the rules to complete a mission or just one of them.
  • The Rewards tab defines what the user gets for completing all the rules in a mission. You can award any combination of points, badges, and actual real-world items. Rewards provide an incentive for completing the mission but are not required. This tab is also where you upload badge artwork.

A set of default missions consisting of typical community activities is included in Gamification. You can use these missions as is, modify them, or create your own. Note that any missions that are enabled in the Gamification Console will be visible to users as soon as Gamification goes live in your community.

Creating Missions​

You can create a mission by clicking Challenges > New > Mission in the Gamification Console.

Creating a mission requires the following steps:

  1. Setting Up Mission Basics

    • In the About tab, provide a name for the mission and decide what folder it goes in.
    • Add a description to help explain the mission in the Gamification Console. This text won't appear to users in the Jive community.
    • If you want users to be able to complete the mission and receive a reward more than once, select the Make this mission repeatable checkbox. You can also click Advanced if you want to limit how often the mission can be repeated in a day.
    • If you want to limit how long the mission is available, click Advanced and specify the dates for the duration. Keep in mind that badges earned for the mission will persist after the mission end date and must be removed manually if you don't want to keep them around.
    • Click Next.

  2. Deciding Who Can Do the Mission

    • On the Who tab, identify what prerequisites users need to satisfy before they can participate in the mission.
    • If you only want people who completed certain missions to participate, click Missions in the left pane and drag the required missions onto a Requirement block.
    • If you only want people who have reached a certain points level to participate, click Levels in the left pane and drag the required level onto a Requirement block.
    • Toggle the AND/OR connectors to create Boolean rules for who can do the mission.

  3. Creating Rules for Mission Completion

    • Rules determine what actions in Jive should occur for the user to complete the mission.
      • On the Rules tab, drag actions from the left pane. Then toggle the AND/OR connectors to create Boolean rules for what combination of actions users are required to complete.
      • Decide how many times the action has to happen to satisfy the requirement and type the number in the Number of calls field.
      • If you want to limit the action to a specific place in the community or a specific document, you can click Advanced Options in the action configuration.
    • If you want to add more rules, click the Add Rule button and repeat the steps above for each rule you add.
    • If you added multiple rules, set the menu next to the Add Rule button to determine whether all the rules in your mission need to be completed to complete the mission.

  4. Adding Mission Rewards

    • On the Rewards tab, add points or badges that will be awarded when the mission is completed.
    • To specify the points awarded, expand Points in the left pane and drag the Points block over to the Points column, then enter a number in the block.
    • To add a badge, drag Drag to create a new badge to the Badges column and specify the URL of the full-sized and thumbnail images you want to use for your badge or browse to them to upload them.

Note: You'll see the word Challenges as well as the word Missions in the interface. They're the same thing.

Note: Configuring notifications is not currently supported in Jive. Users will be notified of mission rewards using Jive Inbox notifications.

Related

Administering Gamification