Configuring sharing and direct messages
The sharing feature allows users to alert others about interesting content items, while direct messages enable users to send private messages that are visible only to the receivers. You can enable and disable both content sharing and direct messaging.
Shared content notifications and direct message notifications are private and appear only in the Inbox of the receiver or receivers. Additionally, you can require that users must be connected to send direct messages and shares to each other. This requirement helps to prevent spammers from spamming community users. By default, both sharing and direct messaging are enabled for external Jive communities.
Admin Console: System > Settings > Direct Messages and Sharing
To enable and configure content sharing:
- In the Admin Console, go to System > Settings > Spell Check.
- Select the Enable sharing check box.
- Select the Require user connection check box to require established connections between users to send direct messages and share content.
If you need certain users to be able to override this setting, for example, your HR Director to be able to send direct messages or shares with users they aren't connected to, go to Permissions > Other Content Permissions and set up a user override with DM/Sharing user override permission.
To enable and configure direct messages:
- In the Admin Console, go to System > Settings > Spell Check.
- Select the Enable direct messages check box.
- Select the Require user connection check box to require established connections between users to send direct messages and share content.