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Managing content categories in places

Content categories are words or phrases an administrator provides for users to classify content in a place. Content categories can be specified for a place from both the Admin Console and the user interface.

As a place administrator, you define categories in a way that's meaningful inside the particular place. As you create categories, think about how the place's content should be grouped. You can add up to 30 categories to a place.

Additionally, you can associate tags with categories. The usage here is two-fold when creating a new category: Jive can apply it to all content items with the tags specified – or apply it to all content items in a place. Later, when a tag is associated with a category, someone who uses this tag to label content in the place sees the category name highlighted. This serves as a cue to consider assigning the content to the category.

By managing the list of categories, you can help ensure that content is organized in the best way for people using the place. Content categories are created and managed in the user interface (all types of places) or in the Admin Console (spaces only).

Content categories differ from the place categories that are used to classify places. For more information about place categories, see Managing place categories.

Creating Categories from the User Interface​

To create categories:

  1. Go to your place if you don't have it open.
  2. Select Gear icon > Manage > Categories to open the Manage Categories dialog box.
  3. Click Add new category to open the Add new category dialog box.
  4. In Name, specify the category name.
  5. To associate this category with specific tags:
    1. In Tags, specify the related tags. The most popular tags used in this place are listed below.
    2. If you want to also apply this category to the existing content items with these tags, select the Apply this new category to all content using the suggested tags? check box.
  6. To apply this category to all content items of the place, leave the Tags field empty and select the Apply this new category to all content using the suggested tags? check box.
  7. Click Save to add the new category to the list.
  8. Adjust the category position in the list by using arrows on the right to move the categories in the list.
  9. Click Finished to save the list and apply the categories to content items.

The categories you've set up become available to the users of your place.

Creating Categories from the Admin Console​

To manage categories from the Admin Console:

  1. In the Admin Console, go to Space > Management > Categories Management.
  2. Click change space, and then select the space for which you want to add content categories.
  3. To create a new category:
    1. Select a space and then click Create New Category.
    2. Enter the new category's name and description.
    3. Enter the tags that should be associated with this category. When people attempt to assign these tags, they'll be prompted to assign the associated category.
    4. Click Save.

Editing Categories​

To edit categories from the user interface:

  1. Go to your place if you don't have it open.
  2. Select Gear icon > Manage > Categories to open the Manage Categories dialog box.
  3. To edit a category, click Edit next to the category, change the settings, and then click Save.
  4. To change the order of categories, use arrows next to categories to move them in the list.
  5. To delete a category, click Delete next to the category.
  6. When you're finished making changes to the categories list, click Finished.

To edit categories from the Admin Console:

  1. Under Categories, locate the category you want to edit.
  2. Click the category's edit icon.
  3. Edit the category properties as needed.
  4. Click Save.

The changes to the categories list are applied and the updates become available to the users.

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