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Community Usage Dashboard

When enabled, you can view the latest analytics for your community.

Fastpath

Your avatar > Community Analytics, then select Community Usage Dashboard

To access this dashboard:

  • Click Your Avatar > Community Analytics and select Community Usage Dashboard in the upper left corner of the page.

  • Content Creation You can use the Content Creation graph to track how many content items were created daily or monthly in the period you select. When content is published, it increases the total number of content items. When content is deleted, it decreases the number.

  • User Status The User Status report captures changes in user status by month or day. The changes to status include when users are created, deleted, or deactivated.

  • Activity You can use the Daily Activity graph to get a glimpse of the activity happening in your community each day.You can use the Daily Activity graph to get a glimpse of the activity happening in your place each day.

  • Questions and Answers The Questions and Answers report shows the total number of created questions, and the number of replies marked helpful and replies marked correct within the date range.

  • Questions - Average Response Time You can use the Questions - Average Response Time report to get the number of questions with responses, with helpful answers, or with correct answers at different points in time.

  • View of Questions with Responses You can use the View of Questions with Responses chart to gauge how responsive your community is on a given month or day.

  • Top Content Report The Top Content report shows all popular content in the community during the selected period. In the Top Content By list to the top left, you can select to view the content with the most likes, views, shares, or comments.

  • Places The Places graph lists the top 100 most active places in the community using the number of views in the last 90 days or date range you select. This report is only available in the community-level reports.