Getting more out of reports
You can get the most out of Community Manager Reports by using the following features that you might not notice at first glance.
Open a full report
Click the report title to open the full report where you can filter by sets of users. For more information, see Filtering reports by date.
Remove lines from graphs
In the full report for line graphs, click lines in the legends to add or remove them from the graph.
Hover over for more information
You can hover over people, group names, and bars or lines in graphs to find out more about the person, group, or data set. Use hovering over to see the actual counts and not just the percentage for line and bar graphs.
Get CSV of a report
- Click Download CSV in the upper right corner of a report to get the CSV version of the report you are viewing.
- Click E-mail CSV in the upper right corner of a report to request the CSV version of the report you are viewing sent to your email.
Note that if you are viewing a report that has been filtered, you get that filtered version.
Include subspaces in your reports
For spaces, subspaces are not included in reports by default. You can include subspace data by selecting the Include subspaces checkbox in the left pane.
Take a quick view of reports
Charts are cached so when you reload the same chart after loading it the first time, you see it faster. The community-level reports dashboard is cached nightly. Selecting a new date range or filter means that you are requesting a chart that has not been cached, so it can be slower.
- Analytics events Here are specific details of the different events that are available in the analytics database.
- Filtering reports by date While looking at a full report view, you can filter reports to zero in on data for specific groups of people.
- How reports count group status updates Community Manager Reports does not fully support the new Group Status Update feature at this time. Certain reports incorporate content items from group status updates.