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Top Successful Search Queries

The Top Successful Search Queries report shows the top search terms used to find content, people, or places and how many times these terms were used. Success is based on users actually clicking a result in the spotlight or main search.

Note: This report is available only if the Cloud Analytics service is enabled for your community. Additionally, only data of the current year and two previous years is available in the report.

Fastpath

Your avatar > Community Analytics, then select Engagement Dashboard

We define search terms for this report by exactly what a community member types to find a result. For example, if a user finds and clicks what they need after typing Jive Software, then Jive Software is the search term and not just Jive.

Tip

Hover over a user's name to see their pop-up profile.

The CSV download includes the search terms and the number of successful searches for each term.