Setting up Community Manager Reports plugin

Here you can find the steps required to set up Community Manager Reports.

The Community Manager Reports feature is a plugin that you can download from Thrive. Once you configure the plugin, the community administrators can access community activity reports, and group administrators can access group activity reports.

To get up and running with Community Manager Reports, you need to perform the following steps:

1. Community Manager Reports requires that you configure and enable the database, and then enable the analytics events before Jive can produce reports:
   1. Configure the Analytics Database, as described in Configure Analytics Database.
   2. Enable the Analytics Database, as described in Enable Analytics Database.
   3. Enable all analytics events, as described in Enable analytics events.
2. Enable User Search, as described in Enabling User Search.
3. Enable Web Services, as described in Enabling Web Services.
4. Install the plugin and restart your instance, as described in Installing the JAR File.
5. Run the Extract, Transform, Load (ETL) or wait until it runs, which happens nightly, as described in Running ETL.
6. Add profile fields to report filters, as described in Adding profile fields to report filters, if required.

After you set up Community Manager Reports, you can take a look at your reports in the community, as described in Using Jive Analytics.

• Configure Analytics Database You need to identify the Analytics database so Community Manager Reports can use it to collect data. Complete the database form in the Admin Console by providing the Analytics database that you want to use.
• Enable Analytics Database Data from Jive is accumulated into the Analytics Database only when the database is enabled.
• Enable analytics events Once the Analytics Database is configured and enabled, you need to select Analytics events to be logged.
• Installing the JAR File Getting set up includes downloading the plugin and installing it from the Plugins page of the Admin Console.
• Enabling User Search User search enables searching user profiles. This works by periodically creating or updating an index of content, then searching against the index.
• Enabling Web Services You need to enable web services so Community Manager Reports can interact with Jive.
• Running ETL Running the extract, transform, and load (ETL) process pulls data from Jive and stores it in the Analytics database.

Related

Administering Jive Analytics